General terms and conditions
Important information for a carefree holiday at Hotel Rancolin in Moena, in the heart of the Dolomites in Trentino.
General conditions
Reductions
- B&B: from 10% to 20%
Children reductions
Valid for children staying in the same room with their parents (3rd or 4th bed).
- 0 – 8 years completed: 50% discount
- 9 – 13 years completed: 30% discount
- from 14 years completed and above: 10% discount
Family Plan: For families with 2 adults + 2 children (up to 12 years old) the rate will be based on the price for 3 occupants in a four-bed room.
Supplements
- Stay under 3 nights: Additional charge of up to 10%
- Single room: 30%
- Double single use: Minimum surcharge of 30%, up to a maximum of 80%
- Brunch à la carte in the hotel garden
Services included
- Sumptuous breakfast buffet
- Welcome cocktail
- Dinner with a choice of 3 first courses and 3 second courses (one is vegetarian)
- Upon request, we offer dishes for people with celiac disease, food intolerances, and vegetarians
- Access to the new Luxury spa
- Val di Fassa Guest Card
- Car park
- Wi-Fi throughout the property
- Luggage storage
- Ski room with boot warmers
- Bicycle storage
- Drying room for motorcycle clothing
- Bike / motorcycle washing area
Exclusive services
- Private SPA (available from 9.00 - 10.30 p.m.)
- Massage and wellness treatments
- Room service
- Laundry and ironing service
- Possibility of ordering a packed lunch
- Summer brunch at Bistrò Rancolin
Further information
- The prices quoted do not include the city tax of €2,00 per day per person for up to 10 days of stay (excluding children under the age of 14).
- All hotel rooms are designated as “non-smoking”, and smoking is strictly prohibited in the rooms and in other areas of the hotel.
- Pets are allowed on request (max. 10 kg).
- Check-in from 3 pm, and check-out time is by 10 am.
- To confirm your booking, we require a deposit equivalent to 30% of the total cost of your stay. This can be paid for by providing credit card details or by transferring the money to the following account:
RAIFFEISENKASSE SCHLERN-ROSENGARTEN
San Giovanni di Fassa
Account holder: ALBERGO RANCOLIN SNC DI SOMMAVILLA MARIA GRAZIELLA & C
IBAN: IT85G0806505725000308272263
BIC: RZSBIT21810 - Methods of payment for the remaining balance include cash up to the value of EUR 1,999.00, bank cheques, cashier's cheques, debit card, Visa and Mastercard.
- Cancellation policy:
A confirmation deposit equal to 30% of the total amount is required at the time of booking.
- If you pay by credit card, you can cancel free of charge up to 30 days before arrival. The deposit amount will be pre-authorised at the time of booking and charged 30 days before the arrival date.
- If payment is made by bank transfer, the deposit will not be refunded. However, it may be retained as credit towards a new booking of equal or greater value, to be used within 12 months of the cancellation date.
- If you do not arrive without prior notice, 100% of the total cost of your stay will be charged.
- If you arrive late or depart early, the total cost of your stay will remain unchanged, as stated in the quotation.
- Travel cancellation insurance can be purchased within 48 hours of booking via the following link: https://www.care4uhotel.com/en/buy.
